SGX dismal services

SGX's website has horrible navigation. In addition, calling them and asking about services is very difficult, I only managed to find a human once. And I have a fair number of questions. Those silly AI type question boxes are useless, much like the government Ask Jaime crap.

I did manage finally reach a human and she was helpful. After all the assistance I received, I submitted the necessary forms. She had guided me. This was in  November 2022.

It is now near the end of January 2023 and I have not heard from them. This is annoying.