I was very impressed. A few hours after I left feedback at the Canon website, a lady from the Canon servicing department called. Responsive.

Very impressive.


Anyway, I suspected it was a cartridge problem. I tested the slot with another cartridge of a different colour and it was fine. I would be heading down to Sim Lim Square this evening nevertheless to pick up a new cartridge as a stop-gap.

Once I quoted my serial number and warranty card to Canon, they would be sending a technician over.