22 January 2008

Doh

Another morning exchange with Kuoby. Heh. We talked about a telephone conversation.

Chuang Shyue Chou says (10:54 AM):
I just grilled a salesperson and her boss to death.

Kuoby (Thuggg) says (10:54 AM):
nice one

Chuang Shyue Chou says (10:54 AM):
They wanted to sell an ERP solution.

Chuang Shyue Chou says (10:54 AM):
But they don't know what they are selling.*

Kuoby (Thuggg) says (10:54 AM):
without even knowing your needs?

Kuoby (Thuggg) says (10:54 AM):
that's stupid


Chuang Shyue Chou says (10:54 AM):
Yep, without knowing.


Chuang Shyue Chou says (10:54 AM):
I said I wanted to know what app server is.

Chuang Shyue Chou says (10:54 AM):
I wanted to know the backend language used for development.

Chuang Shyue Chou says (10:55 AM):
I wanted to know this and that.

Chuang Shyue Chou says (10:55 AM):
Database.

Chuang Shyue Chou says (10:55 AM):
etc.

Chuang Shyue Chou says (10:55 AM):
She was at a loss.


Chuang Shyue Chou says (10:55 AM):
I asked if they used Java, then what about the performance?

Chuang Shyue Chou says (10:55 AM):

Then, her boss came on. Her boss kept repeating the mantra that there is no performance issues.

Chuang Shyue Chou says (10:55 AM):
She kept saying that ABCD Company*** which used it had no performance issues.

Kuoby (Thuggg) says (10:56 AM):
hmm sounds like local company?

Chuang Shyue Chou says (10:56 AM):
It probably is.

Kuoby (Thuggg) says (10:56 AM):
yup

Chuang Shyue Chou says (10:56 AM):
The salesgirl could not speak proper English.

Kuoby (Thuggg) says (10:56 AM):
small timers

Chuang Shyue Chou says (10:56 AM):
I think they are.

Chuang Shyue Chou says (10:56 AM):
Her manager was better.

Chuang Shyue Chou says (10:56 AM):
More confident

Chuang Shyue Chou says (10:56 AM):
But was still pathetic.

Kuoby (Thuggg) says (10:57 AM):
hard doing sales

Kuoby (Thuggg) says (10:57 AM):
but you make it harder if you don't know your product

Chuang Shyue Chou says (10:57 AM):
Yes, one should be at least versed in one's products.

Chuang Shyue Chou says (10:57 AM):
Or someone should have written the product specs for the salesgirl.

Chuang Shyue Chou says (10:58 AM):
That way, the sales person can survive at least.

* The salesgirl had to slowly pronounce 'Enterprise Resource Planning...'
** Entry was edited for clarity.
*** Company name disguised.

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